Shipping policy

Shipping Policy

Last Updated: August 9, 2026

At Nexvori, we aim to process and deliver your orders as smoothly as possible.

1. Shipping Availability

We currently ship to eligible delivery addresses within India.

International Shipping: Currently unavailable.

2. Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

During major sales, promotions, holidays, or unusually high order volumes, processing may take longer.

3. Delivery Time

After dispatch, orders are generally expected to arrive within approximately 5–6 business days.

Delivery estimates may vary depending on your location, courier operations, weather, public holidays, logistics conditions, or circumstances outside our reasonable control.

4. Shipping Charges

[PLEASE CONFIRM SHIPPING CHARGE — E.G., FREE SHIPPING / ₹XX]

Any applicable shipping charge will be displayed before you complete your purchase.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and products.

COD availability may depend on the delivery address, product, order value, courier coverage, and other operational factors.

6. Tracking Information

Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, your account, or another available communication method.

Tracking information may take some time to become active after dispatch.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address and contact information.

If an order cannot be delivered because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, or refusal to accept the shipment, additional shipping or re-delivery charges may apply where permitted.

8. Delays and Delivery Issues

If your order is delayed beyond the estimated delivery period, contact us at nexvori.shop@gmail.com with your order number.

We will work with the relevant courier or fulfillment partner to investigate the issue and provide an appropriate resolution.

9. Damaged Packages

If your package appears visibly damaged when delivered, please take photographs or video where reasonably possible and contact us at nexvori.shop@gmail.com as soon as possible.

This information can help us investigate the issue with the delivery or fulfillment partner.